Big Tech wants regulation

Big Tech execs ask for more regulation

At the World Economic Forum at Davos last week, tech execs from multiple companies ask governments to set regulations on tough topics such as data privacy, encryption, AI and content monitoring. Caught between the pressures of congressional investigation and strong consumer backlash, Big Tech wants the government to set limits. Wall Street Journal

dis-rup-shun: One of the first concepts new parents learn is that children need boundaries to feel secure. Tech execs are asking federal governments to give them some boundaries and act like parents in order for them to feel secure about the limits of their businesses. Tech companies are rewarded for plowing new ground and providing services that have never before existed, however the backlash over stepping on data privacy is creating serious blow back from consumers and regulators, and turning some of the most loved brands, including Facebook (especially), Google, Amazon, and, to a lesser degree, Apple, into villains. Getting regulators to set the rules for the future will be tough. With disorganized agendas and partisan posturing consuming our regulators, the chances that they will get ahead of technology trends are, unfortunately, slim, however the new cooperative attitudes by Big Tech could make the career of a legislator who seeks to set a strong agenda.

Happy birthday iPad

Exactly 10 years ago, Apple unveiled the first iPad. It was thicker, slower, heavier, but not radically different than today’s model. At the launch, Steve Jobs mentioned that netbook computers had failed to add extra value to the customer experience. Forbes

dis-rup-shun: The company has sold over 360 million of the devices in the last decade, and while annual sales have slowed, the product keeps getting better. The iPad has become what the netbook was intended – a smaller, more portable computer. It appears that one of the most popular applications of the device is to purchase an add-on keyboard and use it as a very portable computer.  If Apple and all the buzz surrounding Jobs had not pushed the iPad into an adoring audience, the tablet would have never made it as a category. One can argue that the tablet is yet to find its true use case and the fact that the iPad was a big iPhone is what drove its growth. The brand power of Apple continues to bring magic to rather mundane product concepts, like wireless ear buds, and the magic seems to only be better in the post-Jobs era. Let’s see what’s next.

Apple earnings report: iPhones, Apple TV+, China

Today’s fiscal Q3 earnings report from Apple will include some important revelations worth noting. iPhone, the biggest part of the company’s earnings, have been down, but the iPhone 11 seems to be hot. Sales of products in China are under stress, as Chinese tech giants flood the market with highly competent but much less expensive smartphones. Apple’s new video streaming service, Apple TV+ has launched and early results will be revealed. CNBC

dis-rup-shun: Today’s announcement will answer several very important questions for the direction of the tech economy. Question 1: are the incremental benefits of the iPhone 11 interesting enough to get a strong sales response? Observations of Apple stores over the holidays suggest yes. Question 2: Do Chinese consumers still think Apple is special enough to pay more money than for less expensive non-Apple smartphones? Observations of strong performance by emerging companies suggests the answer is no. Question 3: Is Apple’s new streaming TV service, Apple TV+ special enough that Netflix, Amazon Prime and now Disney + (Mandalorian) subscribers will add yet another service to their bundles? Logic suggests that these results will be mixed — not a home run, but given these services are brand new, the service will be off to a good start.

Strong guidelines for monitoring teens’ online access

Wired takes a stand, setting guidelines for how parents monitor teens’ mobile internet access: remind your children that you, the parents own the device, set periodic inspections to ensure compliance with no bullying and no adult content, no device use during meal time, and the consequences of violation are loss of the device for a period of time. Statistics show that 61% of parents monitor their children’s online activity, 42% of children have been bullied online, and 35% have been actively threatened.

dis-rup-shun: Parenting takes courage, and in the digital age, with fewer established rules, parents have to make them up either before they present the device, or set rules as they go. The transition between content for kids and content for adults seems non-existent, with the tween label having all but disappeared. In the Internet Age, individuals have to create their own rules, as much of the road is unpaved.

Why the laws of competition don’t apply to tech giants

Monopolies, duopolies, and the role of regulators

The network effect, which states that the value of components in a network increase as the members increase, makes tech giants such as Facebook, Google and Apple almost impossible to slow down once they gain critical mass. The more users of a platform (iOS, for example), the more apps are developed for the ecosystem, making the ecosystem more valuable. Competing with that platform becomes extraordinarily difficult as exponentially rising network value creates insurmountable barriers to entry. Microsoft’s failed mobile OS is an example (see next article). The Verge

dis-rup-shun: As The Verge states, competition is good for the consumer and good for the economy. If the forces of competition are not able to scale the barriers to entry into network-based businesses, then it is the job of government regulators to level the playing field, or at least monitor the powers of those that control the network and access to its markets.

Microsoft’s biggest error ever

Speaking to Village Global venture group, Bill Gates said the biggest mistake in Microsoft’s past was missing the opportunity to be the alternative (to Apple) mobile OS provider – an opportunity lost to Android, which Google purchased in 2005 for the purposes of defeating Microsoft’s mobile strategy. The Verge

dis-rup-shun: For those that tried Microsoft mobile phones, you recall that the company really blew the customer experience opportunity. At the time, there were Blackberry, Motorola, Nokia and upstart iPhone. Microsoft’s error was to think it could squeeze the bloated WinCE operating system into a phone form factor. Rather than looking at the opportunity as a fresh, new ecosystem, Microsoft (Steve Ballmer) saw mobile phones as tiny Windows devices. The error launched Google’s fortunes in the Android business, both in licensing software and building handsets, while missing, likely forever, a future in mobile for both Microsoft and close partner, Intel.

Smart products suffering from lack of intelligence

TechCrunch reports on Samsung SmartThings’ release of a new camera, smart plug and smart bulb. The products work as expected but are described as not very exciting.

dis-rup-shun: Unfortunately much of the smart home industry is still competing on devices — expecting the white box or switch with the most features or protocols to prevail. Machine learning, however, is the competitive differentiation that will make smart homes intelligent homes. By using data profiles of users and ‘understanding’ habits, as well as deviations from those habits, connected products will operate for users, not by users, and will become ubiquitous in new homes and buildings. Connected products that do not use data and data analytics for their operation will remain lackluster to the markets.

Hackers have infiltrated over 10 mobile carriers

According to cyber security firm Cybereason, hackers have infiltrated over ten global wireless carriers and, prior to detection, could have shut the networks down at any time. The firm says none of the carriers are in the U.S., but spread around the globe. CNet 

dis-rup-shun: Global infrastructure, including energy grids, wireless networks, and banking networks are dangerous prizes for hackers. With escalating tensions with Iran and ally, Russia, the West can expect a sharp increase in cyber attacks, and the future of defense will increasingly involve hardening networks and scanning for breaches.