AI-coached virtual sales calls more effective?

Chorus AI technology improves Zoom pitches

The traveling salesforce is locked down and doing their best schmoozes via Zoom. But now, Chorus, an AI-driven software platform is able to analyze the Zoom conversation and inform salespeople when they are talking too much, or not addressing customers’ primary objections. This virtual coach can keep salespeople within the guardrails of corporate best practices, and keep those best practices fresh on individuals’ minds. Wired

dis-rup-shun: The idea of a receiving in-meeting tips from an AI-based application has the potential for making virtual sales meetings more productive than in-person meetings. Do you trust an algorithm to tell you when your salesforce is “talking right” over sending them on the road (post-COVID-19) to host power lunches, tickets to games, and happy hours? Most people don’t argue that face to face meetings are invaluable, unless, of course, your team does a better job virtually with the help of a coach.

Tomorrow is iPhone 12 day – what to expect

Apple’s unveilings of the next iPhone are always events that lead to great speculation about how many faithful and how fast, will upgrade to the latest model. The rumor mill, provided by CNET, offers a number of features expected in tomorrow’s release. These include sizes — moving from the three (regular, large and extra large – Pro Max) in the iPhone 11 to four with the 12, which adds a mini (5.4 inch). Enhanced camera features have become a staple of new phone releases, and it is suspected that the iPhone 12 will enable portrait mode in videos. This model will support 5G cellular connections — a feature Apple chose to skip on model 11, which was likely smart timing on their part. And, drumroll, it is rumored that the base price for the 12 will be $649, less than the base price for the 11.

dis-rup-shun: The feature race between Samsung and Apple continues to be in lock step, with each smartphone leader taking a slight advantage with some features that are inevitably offered by the competitor shortly thereafter. In terms of horsepower and cool features, the Android vs. Apple discussion is the phone battle continues to be a commentary on simply on personal preference. Like the upcoming U.S. Presidential race, most people have long ago decided which tribe they prefer and swaying them to a new platform is extraordinarily difficult. These announcement events are really about keeping the core buyer intact and enticing them to upgrade.

Video gaming revenue in China from smaller towns

China is the largest video game market in the world, and 70% of video game revenue is coming from Tier 3 – 5 cities where, according to Niko Partners, 76% of gamers live. Niko Partners believe that better mobile infrastructure, cheaper smartphones, and less entertainment options make gaming a core activity in smaller cities. They note that “smaller cities” often have populations of over one million, meaning that a successful entertainment offering cannot ignore the interests of Tier 3 – 5 cities, in a market of nearly 1.4 billion people. CNBC

dis-rup-shun: CNBC says that Netflix does not view other streaming services in China as its competition, rather it views video games as the threat. Given that smaller cities in China are more likely mobile Internet users than home broadband, the path to higher monetization of services is mobile and therefore, more personal.

China hands out $1.5M to test digital currency

China is leading world banks in experimenting with digital currency. China’s central bank just awarded $1.5M in digital renminbi to 50,000 people in a lottery. Over 3,000 merchants in Shenzhen are setup to accept the currency which is not a crypto currency, and can be accepted by a number of digital wallets. CNBC

dis-rup-shun: China is acting quickly to prevent the rise of efforts such as Facebook and friends’ Libra digital cryptocurrency, which was thwarted by central banks around the world. Moving to digital currency will solve many problems for central banks, and likely create more complex ones as digital security is a moving target. What digital currency will likely do, however, is enable the central bank to see exactly where and how much money people are spending — another loss of privacy and potential loss of control of funds in “emergency situations.”