Consumers demanding technology to change healthcare

Mary Meeker says digitization of care is well underway

Now famous tech trend investor and publisher of annual trends report, Mary Meeker, has stated that the digitization of the health care industry is responding to consumer pressure to be more transparent and convenient. Areas impacted are health care records, health information, scheduling appointments with providers, measuring health with wearables and devices, and telemedicine. ZDNet

dis-rup-shun: The health industry has been slow to embrace technology, primarily as care payers have been unwilling to pay the cost of new technologies. A bonus of the Affordable Care Act has been a restructuring by Centers for Medicare & Medicaid Services (CMS) of what procedures get reimbursed by the U.S. Government. The shift to consumers paying a larger portion of healthcare has resulted in demand for technologies to increase convenience, offer more information, and reduce costs. Healthcare is shifting to a consumer, not industry, driven marketplace and the growing demand makes it great business for technology companies.

Cozy relationship between DOJ and Apple, Google

The DOJ has been reported to be considering anti-trust investigations against Apple and Google, while the FTC may be looking into Amazon and Facebook. Senator Elizabeth Warren, however, has determined and announced that the person at the DOJ in charge of a potential inquiry is Assistant Attorney General Makan Delrahim, a man who was a paid lobbyist for both Google and Apple. The Senator is calling for Delrahim to recuse himself if any inquiry occurs. Gizmodo

dis-rup-shun: Senator Warren is doing her part to drain the swamp and expose the increasingly cozy relationships Silicon Valley has formed with Washington through an army of lobbyists. The GAFAM (or FAANG, if you prefer) big-five are increasingly setting pricing and policies on the Internet, and are counting on their political investments to pay off, but an increasing consumer backlash on privacy and data standards will make for a rougher road.

Amazon ends restaurant delivery businesses

Amazon has announced the end of two U.S. food delivery businesses: Amazon Restaurant and Daily Dish. At the same time, the company has increased its stake in delivery business and former competitor, Deliveroo. Deliveroo, based in the UK, is Uber Eats largest competitor. Engadget

dis-rup-shun: We are not accustomed to hearing about Amazon retreating. Amazon is not afraid to lose money in new ventures, and is generally patient. If the company believed that there is no future in food delivery by car, it would likely not have invested in Deliveroo, unless to keep Uber Eats in check as Amazon’s developing drone fleet will challenge Uber’s fleet at some point in the future. Amazon likely wishes to use its stake in Deliveroo to stay connected to the business until it can provide a more profitable form of food delivery than people in cars.

The European Union implements drone regulations

The EU has drafted specific operating requirements for drones, allowing registered drones to fly across borders. The regulations categorize drones in three classes, based on size, purpose and degree of risk. The regulations are likely to be in effect in one year. TechCrunch

dis-rup-shun: The EU is establishing itself as the efficient and effective regulator of technology. The General Data Protection Regulation (GDPR) data privacy standard, adopted in 2018, changed the way that big data companies operating in Europe store and transmit personal data, including processes and disclosure. Kudos to the EU for taking action and demonstrating leadership in management of personal data, and now drone usage.

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